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Terms and Conditions

PLEASE READ CAREFULLY BEFORE BOOKING ANY CLASSES, COURSES, WORKSHOPS, OR NEW CLIENT SPECIALS WITH US.

Please read our Terms and Conditions (“the Terms”) carefully before booking any classes, private training, courses, or workshops. By signing our Terms & Conditions (including electronic signatures) you are confirming that you have read the Terms & Conditions and agree to be bound by them.

INTRODUCTION

All classes, private training, courses, and workshops are supplied by Balance Cayman. In these Terms “we”/”us”/”our” refers to Balance Cayman, and “you”/”your”/”yours” refers to you, the direct client.

PAYMENT AND PRICING

Online payment for ALL classes, workshops, new client specials, and courses must be made online via Balance Cayman website PRIOR to scheduled session at www.balancecayman.com. Prices will be displayed on our website and are subject to change at any time prior to confirmation of a booking. All prices are displayed in CI dollars.

BOOKING CONFIRMATION

Your booking is not complete until you have received a booking confirmation via email. Please make sure you receive a booking confirmation before you attend your scheduled class/session. If you do not receive confirmation please contact us at info@balancecayman.com.

CANCELLATION, NO SHOW, AND LATE ARRIVAL POLICIES

When you reserve a spot in one of our classes or join the waitlist, we hold the specified class credit. You must cancel a non-waitlisted class, workshop, or private reservation no less than 24 hours before the scheduled start time in order to have the specified credit returned to your account. If you cancel with less time or do not show up, you will forfeit the specified credit.

You may cancel a class online or email the studio directly. We reserve the right to refuse your entry into class once the class has started to ensure safety and to be mindful of the instructor and other participants in the class. The studio doors will open 10 minutes prior to class start time.

WAITLIST POLICY

You may add your name to a waitlist if a class is full. If you are on a waitlist, the cutoff time to be added to a class is one hour prior to class start time. If you have not received an email confirmation from us confirming that you have been added from the waitlist within one hour prior to class start time, then your waitlist reservation is automatically cancelled with no charge to your account. If you cannot make it to class and you are on a waitlist and decide that you cannot make it, be sure to cancel your spot no less than 12 hours prior to avoid losing your class credit. You may cancel online or by emailing the studio directly. If your class is canceled on time, the credit will be returned to your account.

CANCELLATION BY US

In the event that we need to cancel a class or classes that you have booked for reasons outside of our control, we will contact you directly by email or text to let you know.

CLASS AVAILABILITY

All classes offered are subject to availability. We do not guarantee availability at any time. Bookings are reserved on a first come, first served basis. Paid classes may be booked online up to one month in advance.

REFUNDS

All class drop-ins & packages are non-refundable and non-transferrable. Packages may not be “frozen” and class pass expirations will not be extended.

NEW CLIENT SPECIALS

Our new client specials include the following options and are for CAYMAN RESIDENTS only, and for clients that are new to our studio: “3 for $39” group classes, “3 for $199” private sessions, and $49 for 30 Minute Wellness Consult”.

MAILING LIST

By agreeing to these Terms and Conditions and/or by creating an account with us, you agree and "opt in" to being added to our mailing list and you acknowledge and agree that we may send email newsletters and studio updates to you. If you wish to be removed from our mailing list, you can unsubscribe from the list by clicking the "unsubscribe" button at the bottom of any email, or you may email the studio directly to request removal from the mailing list.

PERSONAL POSSESSIONS

We will not be liable to you for any loss, damage or theft of any property you bring onto our premises. The studio doors will remain locked for all classes and private sessions for your safety and security.

WAIVER AND PHYSICAL ACTIVITY READINESS QUESTIONNAIRE

It is a condition of participation in any class, private training session, course, or workshop at Balance Cayman, that any new clients wishing to participate sign our Waiver form, available at reception. Clients must also complete our Physical Activity Readiness Questionnaire (ParQ) and disclose any medical conditions or concerns that may adversely affect their ability to safely undertake physical activity.

AGE RESTRICTIONS AND INFORMED CONSENT

All clients wishing to participate in a class, private training, course, or workshop at Balance Cayman must be 18 years or over. Clients of ages 13-17 years of age must complete our Waiver and ParQ form, and have the form signed by a parent or guardian.

WAIVER AND RELEASE OF LIABILITY

I UNDERSTAND AND ACKNOWLEDGE THAT THERE ARE RISKS INVOLVED IN BEING IN AND AROUND BALANCE CAYMAN’S EXERCISE PROGRAMS, INCLUDING BUT NOT LIMITED TO THE RISKS INVOLVED IN PARTICIPATING IN ANY EXERCISE OR FITNESS ACTIVITY.  I AGREE THAT I WILL ASSUME THE RISK AND FULL RESPONSIBILITY FOR DETERMINING THE NEED FOR MEDICAL CLEARANCE FROM MY PHYSICIAN AND OBTAINING SUCH CLEARANCE, THE SAFETY AND/OR EFFICACY OF ANY EXERCISE PROGRAM I AM INVOLVED IN, AND ANY AND ALL INJURIES, LOSSES, OR DAMAGES, WHICH MIGHT OCCUR TO ME AND/OR TO MY FAMILY DURING BALANCE CAYMAN’S TRAINING PROGRAMS, AND TO THE MAXIMUM EXTENT ALLOWED BY LAW. I AGREE TO WAIVE AND RELEASE ANY AND ALL CLAIMS, SUITS, OR RELATED CAUSES OF ACTION AGAINST BALANCE CAYMAN, AND THEIR OWNERS, OFFICERS, EMPLOYEES, FITNESS INSTRUCTORS, VOLUNTEERS OR AGENTS OR AFFILIATES FOR INJURY, LOSS, DEATH, COSTS OR OTHER DAMAGES TO ME, MY HEIRS OR ASSIGNS, WHILE ON THE PREMISES OF, OR WHILE TRAVELING TO OR FROM, BALANCE CAYMAN’S PROGRAMS.  I FURTHER AGREE THAT I WILL INDEMNIFY AND HOLD BALANCE CAYMAN HARMLESS, TO THE MAXIMUM EXTENT ALLOWED BY LAW, FROM INJURY, LOSS, DEATH, COSTS, OR OTHER DAMAGES TO ME, MY HEIRS OR ASSIGNS, OR THIRD PARTIES FOR CLAIMS, SUITS, OR RELATED CAUSES OF ACTION ASSERTED AGAINST BALANCE CAYMAN ARISING FROM MY CONDUCT AND/OR MY FAMILY’S CONDUCT WHILE ON THE PREMISES OF, OR WHILE TRAVELING TO OR FROM, BALANCE CAYMAN.  I FURTHER AGREE TO RELEASE, INDEMNIFY AND HOLD BALANCE CAYMAN FROM ANY LIABILITY WHATSOEVER FOR FUTURE CLAIMS PRESENTED BY MY CHILDREN FOR ANY INJURIES, LOSSES OR DAMAGES.

ELECTRONIC TRANSACTIONS LAW 2000

Pursuant to the terms of the Electronic Transactions Law 2000 of the Cayman Islands (the “Law”), your acceptance of these Terms & Conditions though electronic means such as by clicking “I accept” on our website or otherwise creates a binding contract and is deemed to be an electronic signature pursuant to the Law and is enforceable on you as though you had signed in person. You may be asked to sign a waiver and release in person, but failure to do so does not avoid the application of these terms and conditions to you.

If you are accepting these terms and conditions on behalf of a minor (under 18 years of age) or a third party, you represent and warrant that:

  1. You have full legal authority to bind the minor and/or the third party to these terms and conditions and
  2. You have read and understand this Agreement.

CHOICE OF LAW

Your contract with Balance Cayman and your use of our Classes and Facilities and this website, shall be governed by and construed in accordance with the laws of the Cayman Islands and the courts of the Cayman Islands shall have sole jurisdiction to resolve any disputes relating to the terms of this Agreement.

Thank you for contributing to the comfort and enjoyment of our BALANCE CAYMAN community by following our studio Terms & Conditions.

BALANCE YOUR BODY * BALANCE YOUR LIFE