- Payment for Privates:
Private training sessions must be paid for prior to the first day of the scheduled training start-up date. Payment for package renewal is due on or before the Clients last session. This guarantees the Client a specific reserved time.
- Payment for Classes:
Payment for classes can be made at the studio prior to class, or you may call us with your cc details.
- Missed and cancelled appointments:
24 hours notice is required for ALL scheduled reservation and standing appointment cancellations for both privates and group classes. Missed or cancelled appointments will be charged in full.
- Standing appointments:
Time slots for privates cannot be guaranteed unless sessions are purchased in advance. If you have a standing appointment, inconsistent attendance will result in the loss of that time slot regardless of 24 hour notice.
- Late appointments:
It is very important to arrive on time for each appointment. Private training sessions are often scheduled consecutively. If you arrive late, you will be charged for the entire session. Lost time will not be made up at the end of your session.
- Lost or stolen articles:
We will not be responsible or liable for any article lost, stolen or damaged, in or about the studio or location of training session.
- Deadlines for Private Training Packages:
10 session private training packages are valid for 12 months from purchase date. Private sessions are non-transferable and non-refundable.
- Class Packages:
10 session group class packages are valid for 12 months from purchase date. Group classes are non-transferable and non-refundable.
- Class Drop-Ins:
Drop-ins are welcome, however we do ask that you book online or email the studio to reserve your space and to guarantee your spot due to limited class size.
- Class Start Times:
Please arrive at least 5 minutes before the class start time. As we are a small studio, we lock the door once class starts to ensure privacy and uninterrupted instruction for our clients.