Rewards

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The BALANCE Rewards program is our way of saying thank you! It also gives you the customer the platform to refer friends to our business, to share your own personal experience about us on our Facebook page, and to earn and redeem points for free stuff! Start earning points and join our BALANCE Rewards program today!

EARN REDEEM REWARD

Join today and start earning points.

CREATE YOUR REWARDS ACCOUNT

REFER A FRIEND

Refer a friend to BALANCE.
Earn 50 points.

SHARE A PHOTO

Post photo on Facebook.
Use the hashtag #balancecayman
Earn 10 points

JOIN REWARDS

Join the rewards program.
Earn 50 points.

Earning Points

5 Class attended
5 Facebook Check In
25 Facebook photo campaign
50 Registration bonus
100 Birthday
100 1 Year anniversary
300 Referral

Redeeming Points

200 $10 off next retail purchase
600 Free Class
750 $25 off next retail purchase
1,500 Free 5 Class Pass

BALANCE REWARDS FAQ

Who or what is Perkville?

Perkville is our technology partner that provides the platform for the rewards program. Perkville is used at more than 2000 locations worldwide, and has more than 2,000,000 end users.

How does the BALANCE Rewards program work?

It’s simple. You earn points for activities related to our business, such as attending classes, referring clients, making retail purchases, or talking about us on social media. Once you have accumulated points you can begin redeeming rewards. For example, you could redeem 200 points for $10 off your next retail purchase, or 600 points for a free class. You can’t lose with BALANCE rewards!

How do I signup?

First, make sure you have created your profile in our MindBody system via our Balance Cayman app. If you are already a client and have the app, then you are already set to go! Then, simply click the link at the top of this page or click here to register and create a Perkville account. Once registered as a BALANCE client you will automatically earn points and redeem them for your rewards! You will also automatically receive emails to let you know when you’ve earned new points.

How do I earn points?

Points are tracked using the email address you have on file with us. Earn points by completing eligible activities at BALANCE. For example, class attendance, social media post, retail purchases, or referring friends.

How do I redeem points?

You redeem your points through your Perkville account. Sign in to your account, click Redeem and then select the perk you want. You’ll then receive a voucher which you can bring to us via printout or on your phone to redeem your perk.

How do I refer new clients to BALANCE with Perkville?

From the Perkville site click the "Refer a Friend" link and submit your friend’s email as a referral. Your friend will then receive an email invitation from Perkville to come to one of our group classes. Once your friend visits a BALANCE group class you will automatically earn the referral points (as long as they use the same email address when they sign up that you used to refer them).

How does social media sharing work?

Earn points at BALANCE to get the opportunity to post. Log in to Perkville.com and connect your Facebook accounts. Enter what you want to say in the social media box. Click “Post and Earn” to get points.

How do I check in via Facebook?

Facebook check ins are not immediate. Wait twenty-four hours after you have attended a class or appointment at BALANCE. Then go to the Perkville page via the BALANCE Mobile App, or your computer and you should have an option to check in. Your Facebook account must be linked to Perkville to check in.